The Operational Delivery Profession is the public face of the Civil Service with over 250,000 members. We support operational delivery professionals to succeed
The Operational Delivery Profession is the public face of the Civil Service.
We are responsible for the services that people use everyday, such as processing visas, passports, and driving licenses, running benefit offices, job centres, and courts across the UK, and working in consular offices around the world.
People are our thing. Whether you call them customers, claimants, citizens or colleagues. Whether you deal with them directly or indirectly and whether they are individuals or businesses. We deliver for people. We understand them, help them and support them.
Our roles are varied and skilled, ranging from prison officers to counter fraud, across a range of government departments including the Foreign, Commonwealth & Development Office, Ministry of Defence, Ministry of Justice, and Home Office. We either work directly with the public or we support colleagues who do.
We support operational delivery professionals to succeed
We support personal development and career progression by providing the qualifications, events and resources to harness people’s potential. At any career stage, we can help.
As a profession, we’re here to help you on your development journey and provide you with resources to learn and develop in your career. You can find out more about the ODP offer through the links below (please use your gov.uk email address when signing in).